General conditions of sale

1.General Information

These conditions shall form part of every contract of sale entered into by Progressive Products Ltd T/A Seconds & Co. ('the Company') videos excluded or varied with the Company's written consent

2.Validity and Acceptance
a.Unless previously withdrawn, the Company's quotation is open for acceptance for the period stated and if not accepted within such period or if so period is stated, it is subject to confirmation on receipt of an order. An order not based upon a quotation shall not be binding on the Company unless accepted by us in writing.

b.Any representations or warranties made or given by anyone on the Company's behalf prior to its acceptance of an order and not contained is the Company's written quotation are hereby expressly excluded.

c.All quotations are made subject to the goods or materials being available on receipt of the order.

3.Specifications
All particular of weights and dimensions supplied by the Company are approximate only, unless otherwise stated.

4.Substitution
In the event of shortage of materials or component parts specified in the contract, the Company shall be entitled to substitute each other materials as it shall consider reasonably fit for such purpose.

5.Prices
a.If the price quoted by the company shall include the cost of delivery to the customer, delivery shall be made during normal working hours, Monday to Friday. 

b.Where an order in placed and accepted for goods differing in size, quality, quantity or in any other way from the goods specified in the Company's quotation, an additional charge may be made.

c.All prices are subject to revision at anytime, in the event of any increase in cost caused by circumstances beyond the Company control, the Company reserves the right to charge such revised prices for goods affected by the increase, and remaining to be delivered.

6.Payment
a.Unless otherwise agreed in writing prices quoted are strictly net, and payable according to the terms specified in the quotation and/or indicated on the invoice.

b.Unless otherwise agreed in writing and without prejudice to the Company's right to enforce payment, interests shall be payable from due date for payment of any invoice until payment at the rate of 2½% par Calendar month.

c.In the event of the customer suffering any distress or execution to be levied against him or entering into any arrangement with his creditors or (being an individual) becoming subject to the bankruptcy laws or (being a Company) entering into liquidation otherwise than for the purpose of amalgamation or reconstruction or having a receiver appointed of the whole or any part of its assets, the Company shall be entitled to cancel the contract by notice in writing to the customer, without prejudice to its right to payment for goods delivered and for work undertaken and expenses incurred in connection with undelivered goods which shall become immediately due and payable on demand.

7.Delivery Dates
Delivery dates are estimated only and not guaranteed. The Company will endeavour to meet the customer's delivery requirements but shall not be liable for any loss or damage whether direct, consequential or otherwise caused by delay in delivery.

8.Title
Title to the goods shall remain in the Company until payment in full is made by the customer but the risk in the goods shall pass to the customer at the moment of delivery.
 

9.Delivery

a.Upon the Company notifying the customer that the goods are ready for delivery or tendering delivery of the goods, the customer shall agree to accept delivery of the goods forthwith. If the customer shall fail to give proper delivery instructions, or to accept delivery as aforesaid he shall be liable for all costs incurred by the Company as a result of such failure which shall become immediately due and payable on demand but such liability shall not effect his obligation to purchase the goods or the right of the Company to damages for breach of such obligation.

b.The customer shall provide clear and reasonable access to the delivery point and shall promptly unload the goods when tendered at the delivery point The Company shall not be liable in the event of goods being damaged during the course of unloading whether undertaken by the customer or not

c.In the event that goods are delivered at a time and place agreed with the customer, but no representative of the customer is present when the goods are  delivered, the Company reserves the right to deposit the goods at the specified place and the Company shall have no liability in respect of loss or damage resulting therefrom

d.Where site access is restricted the company will deliver to the nearest safe access point. Any damage caused by or to delivery vehicles on restricted access sites will be the customers or their representatives sole responsibility.

 

e Where goods cannot be delivered after a customer has agreed delivery due to the customer or his representative not been available and a redelivery is need the customer agrees to pay a redelivery charge.

 

f Where a customer refuses delivery on a given day the delivery period will automatically be put back to 5/10 working days.If a customer refuses a delivery on 2 occasions the company reserves the right to cancel the order and refund the customer.

10.Damage in goods to transit
a.The Company shall have no liability in respect of goods lost or damaged in transit unless the customer or his agent notes each loss or damage on the delivery receipt and gives notice thereof in writing to the Company and the carrier within seven days of delivery or such shorter period as may be required by the carrier's Condition of Carriage or in the case of a whole consignment failing to arrive given notice thereof in writing to the Company within seven days of receipt of the Company's invoice or despatch note.

b.The Company's liability in respect of goods lost or damaged in transit shall be limited to repairing or replacing such goods.

11.Guarantee
a.All goods are sold us seconds, no guarantees expressed or implied, the Company mill repair or replace any of the goods or parts thereof in respect of which defects arise solely from faulty materials or (subject to Clause 4 above) from the Company's failure to supply goods of the quality or specification ordered and are notified to the Company in writing within seven days of the date of delivery provided as follows:

i.That in the case of defects which would have been apparent to the customer on reasonable examination of the goods on delivery the customer shall notify the Company of the defects in writing within seven days of the date of delivery.

ii.That the defective goods are promptly retuned by arrangement carriage paid.

b.Except insofar as the Supply of Goods (implied Terms) Act 1973 provides to the contrary the undertaking contained in paragraph (a) of this Clause ie given in lieu of and to the exclusion of all conditions, warranties and representations whether express or implied by statue or otherwise as to the quality of the goods or their fitness for any particular purpose or otherwise and the Company shall have no liability in respect of the goods save so provided in paragraph (a) of this Clause.

12.Force Majeure
The Company will not be liable for any lose or consequential liability or damage sustained by the customer by reason of act of God, war, riot, fire, strike, lock-out, governmental control or regulation, abnormal weather conditions, accident breakdown or any other circumstances beyond the Company's control without prejudice to Clause 7 above, if execution of any order is delayed by any such event the time for delivery is to be automatically extended for a period equivalent to the length of the delay.

13.Arbitration
If at any time any question, dispute or difference whatsoever shall arise between the Company and the customer in relation to or in connection with the contract, either party may give to the other notice in writing of the existence of such question, dispute or difference, and the same shall be referred to arbitration in England in accordance with the Arbitration Act 1950.

14.Legal Construction
The contract shall be governed by English law and the English courts shall have jurisdiction to determine any dispute between the parties in connection with the contract

15.Any typographical, clerical or other error or omission in any sale literature, quotation, price list, web site acceptance of offer, invoice or other document or information issued by The company shall be subject to correction without any liability on the part of the Company.Any mistake on company websites regarding pricing or description may be rectified by the company at any stage pror to delivery and if the customer is not satisfied they will be entitled to a full refund.The Company can cancel orders and refund customers' money because of pricing errors (or for any reason). 
 
16.Health & Safety
It is the customers or their representatives sole responsibility to ensure that all health & safety legislation is followed on their site.

Returns & Refunds 

 

1.Goods are not sold on a trial basis, nor on a basis of Sale or Return.

The Company shall not refund monies for Goods which are bought in error, in excess of requirements, or are not resalable. Where a Customer is not satisfied with Goods and / or does not want them, the Goods can within seven (7) days from receipt of Goods, only if they are fully re-saleable, and at the customer's expense, be returned to the Delivery Depot. Returns are subject to a restocking charge of 40% of the purchase price of the Goods or a payment of £50.00, whichever is greater. In the event of such returns, the Customer acknowledges that it shall be liable for all reasonable costs incurred by the Company in relation to carriage, postage, and packaging and the Company shall invoice the Customer for any costs in question incurred and payment shall be made by the Customer.

2.A Returns Authorisation Number must be obtained before any Goods can be returned to the Company, which number may be obtained by the Customer from the Company's customer service department.

a.All repairs, replacements or refunds will be processed following receipt and inspection by our Returns department 

b.The Goods must also be packaged in all their original packaging so as to ensure safe transit and ease of identification and be returned in their entirety including all disks, manuals and cables.

c.The manufacturer's packaging must not be damaged or defaced

 

d.The Company shall refuse Goods returned without a Returns authorisation number

3.The Goods will be tested upon receipt. If no fault is found, the Goods will be returned to the Customer at the Customer's expense.

4.In the case where it is established that Goods are faulty or defective in line with the individual manufacturer's warranty, most warranty repairs will be carried out on a return-to-Company basis. All parts and labour charges will be waived but the Customer is responsible for ensuring that the Goods are returned to the Company in their original packaging, or if this is not available, in a stout carton with high density foam providing at least 150mm clearance surrounding the entire product so as to ensure safe transit and ease of identification. In some instances the manufacturer's warranty requires the Customer to contact the repair agent directly. If this is the case, the Customer will be so informed by the Company's customer service department. 

5.The Customer acknowledges that in all cases all Goods shall be returned to the Company using only a carrier approved by the Company and in cases where the Customer uses an unapproved carrier the Customer shall be liable for all costs losses damages or other charges incurred by the Company in relation to the use by the Customer of the unapproved carrier.

6.Risk in any Goods that the Customer is returning to the Company shall remain with the Customer until the Goods have been delivered to the Company's premises and accepted by the Company

Delivery Policy

 

Delivery Dates

Our Special Offers are available from stock and will be delivered to the UK Mainland normally  within 7/10  working days . These items have limited availability and will be discontinued without notice when stocks run out. 
Our Standard lines are available in the same timeframe, subject to availability. 
Any delivery dates given are estimated only and not guaranteed. 
The Company will endeavour to meet the customer's delivery requirements but shall not be liable for any loss or damage whether direct, consequential or otherwise caused by delay in delivery.

Title

Title to the goods shall remain in the Company until payment in full is made by the customer but the risk in the goods shall pass to the customer at the moment of delivery.

Delivery

a. Upon the Company notifying the customer that the goods are ready for delivery or tendering delivery of the goods, the customer shall agree to accept delivery of the goods forthwith. If the customer shall fail to give proper delivery instructions, or to accept delivery as aforesaid he shall be liable for all costs incurred by the Company as a result of such failure which shall become immediately due and payable on demand but such liability shall not affect his obligation to purchase the goods or the right of the Company to damages for breach of such obligation.

b. The customer shall provide clear and reasonable access to the delivery point and shall promptly unload the goods when tendered at the delivery point The Company shall not be liable in the event of goods being damaged during the course of unloading whether undertaken by the customer or not

c. In the event that goods are delivered at a time and place agreed with the customer, but no representative of the customer is present when the goods are no delivered, the Company reserves the right to deposit the goods at the specified place and the Company shall have no liability in respect of loss or damage resulting therefrom

d. Where site access is restricted the company will deliver to the nearest safe access point. Any damage caused by delivery vehicles on restricted access sites will be the customers or their representatives sole responsibility.

Damage in goods to transit

a. The Company shall have no liability in respect of goods lost or damaged in transit unless the customer or his agent notes each loss or damage on the delivery receipt and gives notice thereof in writing to the Company and the carrier within seven days of delivery or such shorter period as may be required by the carrier's Condition of Carriage or in the case of a whole consignment failing to arrive given notice thereof in writing to the Company within seven days of receipt of the Company's invoice or despatch note.

b. The Company's liability in respect of goods lost or damaged in transit shall be limited to repairing or replacing such goods

 

 

Privacy Policy

 

Privacy Statement

Seconds and Co created this privacy statement in order to demonstrate our firm commitment to your privacy. We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting www.secondsandco.co.uk and its associated web sites (listed below) you are accepting the practices described in this Privacy Notice.

Your Information is Private
Customers and subscribers are requested to enter limited personal information during purchasing and registration. We will not under any circumstance sell, transfer or disseminate this personal information gathered on any of our web sites to any other entity.

Your Information is Secure
We employ the use of the following measures to ensure your data is secure:

All accounts require an account id and password to view data. Secure logins are supported (through SSL 128-bit encryption) for users concerned about their account identity and/or password being viewed in transmission. This login can only be accessed by entering our sites using the https: protocol instead of the standard http: protocol. Our data centres use firewalls and other security measures to prevent unauthorized access to our internal networks.

Cookie Usage
The use of cookies is limited to storing a small amount of non-identifiable information on a visitor's computer. For visitors to our sites, the data is used only to maintain information about the user's session.

 

Opt-In Newsletter
Every new subscriber has the option of not receiving our newsletter and special promotional offers by unchecking the opt-in check-box on the main registration form, or opting out of future mailings by clicking on the 'Opt-Out' link on any e-mail correspondence sent. Once an user opts-out no further e-mails will be sent except important administrative notices.

Childrens' Guidelines
This web site ...

1.Does not collect online contact information without prior parental consent or parental notification, which will include an opportunity for the parent to prevent use of the information and participation in the activity. Without prior parental consent, online information will only be used to respond directly to the child's request and will not be used for other purposes without prior parental consent

2.Does not collect personally identifiable offline contact information without prior parental consent

3.Does not distribute to third parties any personally identifiable information with out prior parental consent

4.Does not give the ability to publicly post or otherwise distribute personally identifiable contact information without prior parental consent

5.Does not entice by the prospect of a special game, prize or other activity, to divulge more information than is needed to participate in the activity.